CONTACT
Let’s specify
your next order.
A drawing, model reference or clear product description gives us a practical place to start. Include quantities and destination for a useful trade quotation.
01 // REQUEST A TRADE QUOTE
Your next order starts here.
Tell us the forms, dimensions and quantities. We’ll bring the stone selection, production detail and freight into one clear quotation.
- Model references or a sketch
- Dimensions, finish and granite colour
- Quantity by model, plus any mixed items
- U.S. ZIP or Canadian postal code, receiving port and unloading access
02 // TRADE FAQ
Before you place an order.
Practical answers for planning a mixed stock order or a one-off commission.
Can I mix models, or begin with an LCL trial?
Yes. Combine different monument forms and granite selections in one 20GP mixed container load, or request an LCL trial. We quote the crate count, weight and destination against your mix.
What production time should I plan for?
Plan around 20–25 days for regular memorials and 30–35 days for complex sculpture, after drawing approval, material confirmation and the agreed deposit. Your quotation confirms the production slot; sea transit is additional.
What if stone arrives damaged?
Photograph the outer crate, inner protection and affected parts before disposal. Send the packing marks and delivery record so we can trace the shipment and agree replacement or credit under your order’s written damage terms.
How does drawing-led customisation work?
Send a sketch or reference, dimensions, granite and quantity. We prepare the shop drawing, resolve drilling and finishes, then produce to the approved revision. Complete sets are dry-fitted and photographed before packing.
Which freight terms can you quote?
FOB Xiamen and CIF options are available for North American ports. Request DDP with the full delivery address so clearance, taxes and unloading scope can be confirmed in writing. FCL and LCL are quoted separately.